FAQ Delivery

How can I track my order?

Once your order leaves our warehouse, we will send you an email with your tracking information. You will then be able to track the order as it makes its way to you. Please note that your tracking information will only be activated once your order has been handed to the carrier.

How long does it take for an order to be delivered?

If you choose the basic shipping method, it will take from 3 to 8 business days. If you choose the standard shipping method, it will take from 2 to 5 b.d. If you choose express shipping, it will take about 2 b.d. and priority - 1 b.d. More information is here.

Which countries Thermowave orders ship to?

Information about countries and shipping options is provided on the Order & Shipping page.

What are the shipping costs?

Orders over $99 have free shipping. If you order less than $99, the price will be calculated in your shopping cart after you insert your address. More information is here.